JOB PROFILE – CUSTOMER SUPPORT SPECIALIST
We are hiring!
Position: Customer Support Specialist Company: Teleperformance Nigeria Location: Victoria Island, Lagos, Nigeria Work Schedule:
* Workdays: 24/7 operation - Weekends and Public Holidays Inclusive.
* You are entitled to 2 days off every week, although days off may not always fall on Saturdays and
Sundays.
* Work Hours: 8 hours per day
* Shift Work: Morning, Afternoon, or Night Shift
Leave Days:
* 20 Days of Annual Leave
* 12 Days of Sick Leave yearly
As a Customer Support Specialist your duties include:
* Managing large amounts of inbound and outbound tickets in a timely manner.
* Following contact center “scripts” when handling different topics.
* Identifying customers’ needs, clarifying information, researching issues, and providing solutions.
* Connecting with customers via phone/email/chat/or social media to resolve their
questions or concerns.
* Calmly attempting to resolve and de-escalate any issues.
* Escalating interactions when necessary and appropriate.
* Responding to requests for assistance and/or possible processing payments.
* Tracking all tickets related information for auditing and reporting purposes.
* Providing feedback on ticket issues
* Upselling if required.
* Performing other duties that may be assigned.
Job Specification
* Fluent level of English (minimum C1)
* 1-2 years of experience in a similar role.
* Enjoy servicing clients with knowledge, expertise, and a spark.
* Must have completed NYSC.

If this opportunity is for you, apply by clicking the link: https://forms.gle/SYyLhCkfEriQwrNx5

*OPEN HEAVENS DAILY DEVOTIONAL*

*DATE: MONDAY, AUGUST 4TH, 2025*

*THEME: OVERFLOWING HEALTH*

*MEMORISE:*
*“Beloved, I wish above all things that thou mayest prosper and be in health, even as thy soul prospereth.” - (3 John 2)*

*READ: Acts 5:14-16 (KJV)*

14. And believers were increasingly added to the Lord, multitudes of both men and women,

15. so that they brought the sick out into the streets and laid them on beds and couches, that at least the shadow of Peter passing by might fall on some of them.

16. Also a multitude gathered from the surrounding cities to Jerusalem, bringing sick people and those who were tormented by unclean spirits, and they were all healed.

*MESSAGE:*

God's will is not just for us to be healthy but to overflow with health. You can be so healthy that when sick people touch you, they will become healed. The Lord Jesus was overflowing with health, which is why the woman with the issue of blood simply touched the hem of His garment and was healed *(Matthew 9:20-22).*

Years ago, a teenager who had sickle cell anaemia and had been sick all his life stood up to give a testimony in church. He said, "I heard that Daddy G.O. is coming to this church next Sunday. I want to testify that I will be healed next Sunday." Somebody called me to tell me the teenager's testimony, and I started praying that God would allow me to meet him. As God would have it, the young man was standing outside as I got to the church and came out of my car. He didn't look like a teenager at all; he looked so tiny. He came to me and said, "Daddy, I've been sick all my life, but I am confident that since you have come to this church today, I will be healed today." I hugged him and said, "It will be unto you according to your faith." I got his letter some months later, and he wrote, "Dear Daddy, I want to thank God, and I want to thank you. I have been healed since the day you came to our church."

Beloved, Jesus didn't just die for you to be healthy; He wants your health to overflow such that any sick person you lay hands on will become healed and healthy. He said in *Mark 16:17-18:*

And these signs shall follow them that believe; In my name shall they cast out devils; they shall speak with new tongues; They shall take up serpents; and if they drink any deadly thing, it shall not hurt them; they shall lay hands on the sick, and they shall recover.

In *(1 Peter 2:24),* the Bible says that Jesus paid for your health; this is why you must hate sicknesses and diseases passionately. Just as Peter's shadow healed the sick (Acts 5:15) and handkerchiefs taken from Paul's body drove out diseases from people *(Acts 19:12),* God wants you to overflow with health and become a channel of healing and health to others. I pray that you will live in constant health all the days of your life and that the healing anointing will flow through you to others, in Jesus' name.

*PRAYER POINT:*
Father, please fill me with overflowing health so that I will never be sick again, and the sick will be healed through me, in Jesus' Name.

*BIBLE IN ONE YEAR:*
Jeremiah 4-5

*AUTHOR: PASTOR E.A ADEBOYE*

*HYMN 7 - I AM THINE O LORD*

1️⃣. I am Thine, O Lord
I have heard Thy voice,
And it told Thy love to me;
But I long to rise in the arms of faith
And be closer drawn to Thee.

*CHORUS:*
Draw me nearer, nearer, blessed Lord,
To the cross where Thou hast died;
Draw me nearer, nearer, nearer, blessed Lord,
To Thy precious, bleeding side.

2️⃣. Consecrate me now to Thy service, Lord
By the power of grace divine
Let my soul look up with a steadfast hope,
And my will be lost in Thine.

3️⃣. Oh, the pure delight of a single hour
That before Thy throne I spend,
When I kneel in prayer, and with Thee, my God
I commune as friend with friend!

4️⃣. There are depths of love that I cannot know
Till I cross the narrow sea;
There are heights of joy that I may not reach
Till I rest in peace with Thee.

This week at Chelsea FC :

Today - Training return + photos

Wednesday - Trophy celebration event at Stamford Bridge + CWC placed in trophy cabinet in the museum

Friday - Chelsea vs Leverkusen at Stamford Bridge, 7pm UK KO

Sunday - Chelsea vs AC Milan at Stamford Bridge, 3pm UK KO

Two police escorts attached to the Majority Leader of Ebonyi State House of Assembly, Hon. Kingsley Ikoro, were on Sunday gunned down along the Okigwe Expressway in Imo State.

Politics as a case study kum the challenges overing our state

Sunday, August 3, 2025
My one term vow is sacrosanct .Peter Obi replies Gov Soludo after casting aspersions on him
My One-Term, Four-Year Vow Is Sacrosanct





One of the greatest American Presidents, Abraham Lincoln, served only four years, yet his legacy endures as a model of principled leadership. Another iconic figure, John F. Kennedy, did not even complete a full term, yet his vision and ideals continue to inspire generations. In Africa, Nelson Mandela, revered globally as a symbol of justice and reconciliation, chose to serve only one term as President of South Africa, despite immense public pressure to stay longer. His decision was a deliberate act of leadership, a statement that power must serve the people, not the self. Indeed, history shows that the longer many African leaders remain in power, the more likely they are to be corrupted by it. Longevity in office is not a mark of success; rather, it is purposeful, accountable service - however brief - that defines true statesmanship.



It is within this context that I reiterate my vow: I will serve only one term of four years if elected President. And that vow is sacrosanct.



I am fully aware that the decay in our society has made trust one of the scarcest and most sceptically viewed commodities. Many Nigerians, understandably, no longer take politicians at their word. But even in this climate of cynicism, there are still a few whose actions have matched their words - whose integrity is built on verifiable precedent.



Recently, I became aware of two statements aimed, albeit indirectly, at my vow to serve only a single four-year term. One person remarked that even if I swore by a shrine, I still wouldn’t be believed. Another suggested that anyone talking about doing only one term should undergo psychiatric evaluation.



I understand the basis of their scepticism. They are judging me by their own standards - where political promises are made to be broken. But they forget, or perhaps choose to ignore, that Peter Obi is not cut from that cloth. I have a verifiable track record that speaks louder than speculation.



In my political life, my word is my bond. When I entered politics in Anambra State, I made clear and measurable promises to the people: to improve education and healthcare, to open up rural areas through road construction, and to manage public funds with prudence. I fulfilled each of those promises without deviation. I did not swear by a shrine, nor have I been certified mentally unstable as a result of honouring my word.



My vow to serve only one term of four years is a solemn commitment, rooted in my conviction that purposeful, transparent leadership does not require an eternity.



If making such a promise qualifies me for psychiatric evaluation, then we may as well question the mental fitness of those who framed our Constitution, which clearly stipulates a four-year renewable tenure.



I maintain without equivocation: if elected, I will not spend a day longer than four years in office. In fact, I believe that service should be impactful, not eternal.



We must rebuild trust in our country. I have dedicated my public life to demonstrating that leadership with integrity is not a myth. I have done it before, and I do not intend to betray that trust under any circumstances.



Forty-eight months is enough for any leader who is focused and prepared to make a meaningful difference. In that time, I intend not merely to make an impression, but to deliver on concrete promises to:



sanitise our governance system;

tackle insecurity through effective and accountable use of national resources; prioritise education, healthcare, and poverty alleviation;

catalyse small businesses as engines of growth ; and combat corruption with unflinching resolve.



Above all, I will dedicate myself to transforming Nigeria from a consuming nation into a productive one, where agriculture, technology, and manufacturing replace rent-seeking and waste as our national anchors.



These are not utopian dreams. They are realistic, actionable goals that are achievable within four years.



A new Nigeria is POssible.

Politics as a case study kum the challenges overing our state

Sunday, August 3, 2025
My one term vow is sacrosanct .Peter Obi replies Gov Soludo after casting aspersions on him
My One-Term, Four-Year Vow Is Sacrosanct





One of the greatest American Presidents, Abraham Lincoln, served only four years, yet his legacy endures as a model of principled leadership. Another iconic figure, John F. Kennedy, did not even complete a full term, yet his vision and ideals continue to inspire generations. In Africa, Nelson Mandela, revered globally as a symbol of justice and reconciliation, chose to serve only one term as President of South Africa, despite immense public pressure to stay longer. His decision was a deliberate act of leadership, a statement that power must serve the people, not the self. Indeed, history shows that the longer many African leaders remain in power, the more likely they are to be corrupted by it. Longevity in office is not a mark of success; rather, it is purposeful, accountable service - however brief - that defines true statesmanship.



It is within this context that I reiterate my vow: I will serve only one term of four years if elected President. And that vow is sacrosanct.



I am fully aware that the decay in our society has made trust one of the scarcest and most sceptically viewed commodities. Many Nigerians, understandably, no longer take politicians at their word. But even in this climate of cynicism, there are still a few whose actions have matched their words - whose integrity is built on verifiable precedent.



Recently, I became aware of two statements aimed, albeit indirectly, at my vow to serve only a single four-year term. One person remarked that even if I swore by a shrine, I still wouldn’t be believed. Another suggested that anyone talking about doing only one term should undergo psychiatric evaluation.



I understand the basis of their scepticism. They are judging me by their own standards - where political promises are made to be broken. But they forget, or perhaps choose to ignore, that Peter Obi is not cut from that cloth. I have a verifiable track record that speaks louder than speculation.



In my political life, my word is my bond. When I entered politics in Anambra State, I made clear and measurable promises to the people: to improve education and healthcare, to open up rural areas through road construction, and to manage public funds with prudence. I fulfilled each of those promises without deviation. I did not swear by a shrine, nor have I been certified mentally unstable as a result of honouring my word.



My vow to serve only one term of four years is a solemn commitment, rooted in my conviction that purposeful, transparent leadership does not require an eternity.



If making such a promise qualifies me for psychiatric evaluation, then we may as well question the mental fitness of those who framed our Constitution, which clearly stipulates a four-year renewable tenure.



I maintain without equivocation: if elected, I will not spend a day longer than four years in office. In fact, I believe that service should be impactful, not eternal.



We must rebuild trust in our country. I have dedicated my public life to demonstrating that leadership with integrity is not a myth. I have done it before, and I do not intend to betray that trust under any circumstances.



Forty-eight months is enough for any leader who is focused and prepared to make a meaningful difference. In that time, I intend not merely to make an impression, but to deliver on concrete promises to:



sanitise our governance system;

tackle insecurity through effective and accountable use of national resources; prioritise education, healthcare, and poverty alleviation;

catalyse small businesses as engines of growth ; and combat corruption with unflinching resolve.



Above all, I will dedicate myself to transforming Nigeria from a consuming nation into a productive one, where agriculture, technology, and manufacturing replace rent-seeking and waste as our national anchors.



These are not utopian dreams. They are realistic, actionable goals that are achievable within four years.



A new Nigeria is POssible.

Press Statement
Sunday, August 3, 2025

ADC: N712B Airport Renovation Wasteful, Misplaced Priority.

The African Democratic Congress (ADC) has condemned the Tinubu administration’s plan to spend over ₦712 billion on the renovation of the Murtala Muhammed International Airport in Lagos. In a statement issued by Mallam Bolaji Abdullahi, the ADC’s National Publicity Secretary, the party questioned whether the renovation plan and its associated cost had received approval from the National Assembly, describing the expenditure as reckless and insensitive.
The full statement read:
The African Democratic Congress (ADC) strongly condemns the outrageous ₦712 billion airport renovation project announced by the Tinubu administration as another brazen act of fiscal recklessness and official insensitivity which further confirms how far this APC government is removed from the reality of the suffering people of Nigeria.
It is hard to understand how expending ₦712 billion into renovating an airport that already received significant upgrades in recent years makes fiscal sense in a country where public universities wallow in chronic austerity, where basic medical care, has become a luxury that only the rich can afford, where millions of Nigerians have been thrown into poverty as a result of government’s ill-conceived policies
The Murtala Muhammed International Airport in Lagos remains functional and serviceable. What the aviation sector needs is not another gold-plated terminal, but proper maintenance, enhanced efficiency and the expansion of regional airports to boost real connectivity across Nigeria.
Just for context, the amount of money that is being funnelled into the renovation of one airport, approximately $500 million is the same total amount that was spent to build four new airports in Abuja, Lagos, Kano and Port Harcourt in 2014 via a Chinese loan that is yet to be repaid.
This same Murtala Muhammed Airport had a new international terminal that was commissioned by President Muhammadu Buhari in March 2022. According to media reports at the time, the said facility was built on a landmass of approximately 56,000 square metres, with 66 check-in counters and has the capacity to process 14 million passengers annually. It was said to have been equipped with “censored conveyor belt, seven jet bridges, 10 ultra-modern cooling systems, heat extraction in the baggage hall, ample space for duty free shops and banks, recreational areas for children, 22-room hotel for stop-overs among others.”
It is important to note that although this airport was designed to process 14 million passengers in a year, available reports indicates that the airport handled only 6.5 million passengers in 2024, less than half of its capacity.
We therefore wonder if it is this same airport that is now scheduled for renovation or another one. The inescapable conclusion is either that the previous APC government had lied to Nigerians about what it did with the Lagos Airport or the current government is about to spend such a huge amount of money on a project that already exists.
Perhaps even more troubling is the fact that this massive expenditure—approved by the Federal Executive Council (FEC) on July 31, 2025—has not received any backing from the National Assembly and it is not in any of the approved budget. Is this now how the government spends close to a trillion naira—without appropriation, without scrutiny, and without the consent of the Nigerian people through their elected representatives? We demand to know: under what constitutional provision is this money being spent?
How did we get here, that the government of Nigeria, even in the face of extant accountability laws, is able to approve expenditure of this magnitude with no public breakdown of costs, no transparent procurement process, and no national debate? many.
Let us be clear, ₦712 billion could instead deliver transformative impact by building over seven fully equipped teaching hospitals, funding free basic education across three geopolitical zones for five years, providing rural electrification to thousands of communities, or rehabilitating thousands of kilometers of federal roads and bridges.
The ADC calls on all Nigerians to reject this frivolous project. We therefore demand its immediate suspension, a full independent audit of the proposed budget, and a redirection of funds toward projects that would directly improve the lives of ordinary citizens, which should be the priority of any government.
We warn that continued wasteful spending amid widespread hunger, economic hardship, and rising insecurity will only continue to widen the trust deficit between the people and the government. A government that has struggled to justify its need for loans cannot indulge in wasteful spending such as this.
Enough is enough. Let Nigeria work for the many, not just the privileged few.

Signed:

Mallam Bolaji Abdullahi
National Publicity Secretary
African Democratic Congress.

@highlight African Democratic Congress HQ African Democratic Congress ADC Channels Television AIT Online TVC Entertainment BBC News Africa BBC News Pidgin

Press Statement
Sunday, August 3, 2025

ADC: N712B Airport Renovation Wasteful, Misplaced Priority.

The African Democratic Congress (ADC) has condemned the Tinubu administration’s plan to spend over ₦712 billion on the renovation of the Murtala Muhammed International Airport in Lagos. In a statement issued by Mallam Bolaji Abdullahi, the ADC’s National Publicity Secretary, the party questioned whether the renovation plan and its associated cost had received approval from the National Assembly, describing the expenditure as reckless and insensitive.
The full statement read:
The African Democratic Congress (ADC) strongly condemns the outrageous ₦712 billion airport renovation project announced by the Tinubu administration as another brazen act of fiscal recklessness and official insensitivity which further confirms how far this APC government is removed from the reality of the suffering people of Nigeria.
It is hard to understand how expending ₦712 billion into renovating an airport that already received significant upgrades in recent years makes fiscal sense in a country where public universities wallow in chronic austerity, where basic medical care, has become a luxury that only the rich can afford, where millions of Nigerians have been thrown into poverty as a result of government’s ill-conceived policies
The Murtala Muhammed International Airport in Lagos remains functional and serviceable. What the aviation sector needs is not another gold-plated terminal, but proper maintenance, enhanced efficiency and the expansion of regional airports to boost real connectivity across Nigeria.
Just for context, the amount of money that is being funnelled into the renovation of one airport, approximately $500 million is the same total amount that was spent to build four new airports in Abuja, Lagos, Kano and Port Harcourt in 2014 via a Chinese loan that is yet to be repaid.
This same Murtala Muhammed Airport had a new international terminal that was commissioned by President Muhammadu Buhari in March 2022. According to media reports at the time, the said facility was built on a landmass of approximately 56,000 square metres, with 66 check-in counters and has the capacity to process 14 million passengers annually. It was said to have been equipped with “censored conveyor belt, seven jet bridges, 10 ultra-modern cooling systems, heat extraction in the baggage hall, ample space for duty free shops and banks, recreational areas for children, 22-room hotel for stop-overs among others.”
It is important to note that although this airport was designed to process 14 million passengers in a year, available reports indicates that the airport handled only 6.5 million passengers in 2024, less than half of its capacity.
We therefore wonder if it is this same airport that is now scheduled for renovation or another one. The inescapable conclusion is either that the previous APC government had lied to Nigerians about what it did with the Lagos Airport or the current government is about to spend such a huge amount of money on a project that already exists.
Perhaps even more troubling is the fact that this massive expenditure—approved by the Federal Executive Council (FEC) on July 31, 2025—has not received any backing from the National Assembly and it is not in any of the approved budget. Is this now how the government spends close to a trillion naira—without appropriation, without scrutiny, and without the consent of the Nigerian people through their elected representatives? We demand to know: under what constitutional provision is this money being spent?
How did we get here, that the government of Nigeria, even in the face of extant accountability laws, is able to approve expenditure of this magnitude with no public breakdown of costs, no transparent procurement process, and no national debate? many.
Let us be clear, ₦712 billion could instead deliver transformative impact by building over seven fully equipped teaching hospitals, funding free basic education across three geopolitical zones for five years, providing rural electrification to thousands of communities, or rehabilitating thousands of kilometers of federal roads and bridges.
The ADC calls on all Nigerians to reject this frivolous project. We therefore demand its immediate suspension, a full independent audit of the proposed budget, and a redirection of funds toward projects that would directly improve the lives of ordinary citizens, which should be the priority of any government.
We warn that continued wasteful spending amid widespread hunger, economic hardship, and rising insecurity will only continue to widen the trust deficit between the people and the government. A government that has struggled to justify its need for loans cannot indulge in wasteful spending such as this.
Enough is enough. Let Nigeria work for the many, not just the privileged few.

Signed:

Mallam Bolaji Abdullahi
National Publicity Secretary
African Democratic Congress.

@highlight African Democratic Congress HQ African Democratic Congress ADC Channels Television AIT Online TVC Entertainment BBC News Africa BBC News Pidgin

The Civil Defence, Correctional, Fire and Immigration Services Board, CDCFIB, has announced an extension of the application deadline for its ongoing 2025 paramilitary recruitment exercise.

In a statement released on Sunday by the Secretary to the Board, Maj. Gen. (Rtd) A.M. Jibril, the Board said the recruitment portal, originally scheduled to close on Monday, 4th August 2025, will now remain open until Monday, 11th August 2025.

Check comment section for more......

Happy Sunday To My People
Love You All