VACANCY! VACANCY!! Barnksforte group
Service Delivery Manager

Location: Lagos & Abuja

Description
Our Exciting Opportunity:

We are now looking for a Service Delivery Manager who will be responsible for ensuring the correct and proper delivery of customer support services to our customers.
In this role, you will be responsible for the Technical and financial performance of delivered customer support services.
You will also ensure that agreed margins are achieved whilst delivering Service Level Agreement fulfillment and customer satisfaction.
The role also includes leading the customer network support engineers’ team and working closely with the competence centers, global support, and product line maintenance teams.
Responsibilities
You will:

Responsible for the financial and commercial as well as environment, health and safety (EHS) performance of delivered customer support services
Collaborate and maintain relationships
Active contributor in the Sales process, identify new business opportunities and drive Add on Sales, in cooperation with Account team
Manage the contractual requirements towards the Customer Support organization
Distribute information to internal partners and call out delivery Issues
You will stay up to date with financial data
24/7 support in emergency situations
Requirements
To be successful in the role you are:

Minimum of Graduate Degree in Engineering (Telecommunication or IT preferred) or Equivalent
Minimum of 10 years of working experience and at least 5 years of Service Delivery Management experience.
E2E knowledge of Telecom Network including Cloud, Core, RAN and Revenue Management Nodes
Financial analysis skills
Negotiation and argumentation
Change and improvement management skills
You will promote knowledge sharing and mentoring
Delivering Results & Meeting Customer Expectations
Presenting & Communicating information
Responsible for delivering results & meeting customer expectations
You will drive Entrepreneurial & Commercial Thinking
Leading & Supervising
Deciding & initiating action
You are capable of coping with pressures & setbacks
You should also have:

Very good leadership and management skills
Excellent social skills and strong customer orientation
Self-motivated and teammate.
Ability to adapt to change
Ability to work under pressure
Trade compliance knowledge
Persuading & Influencing
Relating & Networking.
Suitably qualified candidates can submit their CVs to : [email protected] with the job title and location as the subject.


400k-700k

Expected Start Date: 01/07/2025

Motivation alone is not enough. If you have an idiot and you motivate him, now you have a motivated idiot.

FG CLOSES CASE AGAINST KANU

The Federal Government has officially closed its case against Nnamdi Kanu, leader of the Indigenous People of Biafra (IPOB), after presenting its fifth and final witness at the Federal High Court in Abuja.

Kanu is facing an eight-count charge of terrorism, but the case took an unexpected turn when the final prosecution witness — a Department of State Services (DSS) officer identified only as Mr. EEE — admitted under cross-examination that he had never investigated Kanu directly.

Mr. EEE, who works with the DSS in Abuja, told the court he only knew of Kanu through the media and had never met him. He said his role was limited to gathering reports on events in the southern region during the 2020–2021 EndSARS protests.

According to him, those reports showed that 128 police officers, 37 soldiers, and 10 DSS operatives were killed, while 164 police stations and 19 INEC offices were destroyed. However, he admitted under questioning that:

* He was not involved in investigating any specific crimes linked to Kanu;
* He had no information tying IPOB to events in Lagos, Ibadan, or Ile-Ife;
* He was unaware of the Lagos State Judicial Panel report on EndSARS, which did not implicate IPOB in the violence.

Following his testimony, government lawyers said they had presented enough evidence and would close their case.

Kanu’s lawyer, Kanu Agabi, responded by announcing plans to file a “no-case submission” — a legal argument that the prosecution has not provided sufficient evidence to continue the trial. He requested 14 days from 24th June to prepare the filing.

Justice James Omotosho granted both sides 14 days each to file their final written addresses and adjourned the case until 18 July 2025 for the adoption of those submissions.

The trial continues to draw national attention, with critics questioning the strength of the prosecution’s case and supporters of Kanu claiming the charges are politically motivated.

Good morning.

OPEN HEAVEN DAILY DEVOTIONAL

DATE: WEDNESDAY JUNE 18 2025

THEME: WORDS CAN HEAL

MEMORISE: Let your speech be always with grace, seasoned with salt, that ye may know how ye ought to answer every man. Colossians 4:6

READ: John 8:1-11

1 Jesus went unto the mount of Olives.

2 And early in the morning he came again into the temple, and all the people came unto him; and he sat down, and taught them.

3 And the scribes and Pharisees brought unto him a woman taken in adultery; and when they had set her in the midst,

4 They say unto him, Master, this woman was taken in adultery, in the very act.

5 Now Moses in the law commanded us, that such should be stoned: but what sayest thou?

6 This they said, tempting him, that they might have to accuse him. But Jesus stooped down, and with his finger wrote on the ground, as though he heard them not.

7 So when they continued asking him, he lifted up himself, and said unto them, He that is without sin among you, let him first cast a stone at her.

8 And again he stooped down, and wrote on the ground.

9 And they which heard it, being convicted by their own conscience, went out one by one, beginning at the eldest, even unto the last: and Jesus was left alone, and the woman standing in the midst.

10 When Jesus had lifted up himself, and saw none but the woman, he said unto her, Woman, where are those thine accusers? hath no man condemned thee?

11 She said, No man, Lord. And Jesus said unto her, Neither do I condemn thee: go, and sin no more.

MESSAGE
Over the past two days, I discussed the power of words; today, I will focus on how words can heal. As a Christian, you should always be gracious with your words (Ephesians 4:29). You should be generous with giving compliments and telling people encouraging words. Simply saying things like, "I like your haircut," can bring people out of sadness and put a smile on their faces. Your compliments must, however, be genuine because God will punish those who flatter others with their words (Psalm 12:3). In Ruth 2:1, Boaz was described as a mighty man of wealth.

Unlike some wealthy people who look down on their workers and speak rashly to them, Boaz encouraged his workers with his words, and they responded pleasantly (Ruth 2:4). I believe this is partly responsible for Boaz's successful business. If you are a business owner and you curse or talk down on your workers, you are indirectly also cursing the work of your hands because they are the ones managing it for you.

Nabal, unlike Boaz, was a man who spoke negative words. When David sent his men to ask him to give them something, his response was terrible. He spoke harshly to the men and if his wife, Abigail, hadn't intervened by going without his consent to soothe David with her words, everyone in his family would have been destroyed. While Nabal's words stirred up David's anger and made him gather his men to go against the former's household, Abigail's words were seasoned with salt and kept her family from destruction (1 Samuel 25:1-35).

When you speak, what effect do your words have? Do they heal or destroy? Solomon said, "Death and life are in the power of the tongue..." (Proverbs 18:21). Apostle Paul, in today's memory verse, tells us to make sure that our speech is always with grace and seasoned with salt. Seasoning makes food more enjoyable. A fellow whose speech is well- seasoned will always attract others to himself or herself because people go to places where they are appreciated and motivated. When the woman caught in the act of adultery in today's Bible reading was brought to Jesus, in the midst of many condemning words from other people, His words, "Go and sin no more," brought her the liberty that she needed (John 8:11).

Beloved, let your words bring unbelievers to Jesus and show them His grace. Do not let your words be the reason people reject the gospel.

ACTION POINT
Consciously give genuine compliments and encourages people with your words every day.

BIBLE IN ONE YEAR: Psalms 73-77

AUTHOR: PASTOR E. A ADEBOYE

HYMN 24: I WANT TO BE LIKE JESUS*

1. I want to be like Jesus,
So lowly and so meek;
For no one marked an angry word,
That ever heard Him speak.

2. I want to be like Jesus,
So frequently in prayer;
Alone upon the mountain top,
He met his Father there.

3. I want to be like Jesus,
I never, never find
That He, though persecuted was
To any one unkind.

4. I want to be like Jesus,
Engaged in doing good;
So that of me it may be said
"He hath done what he could."

5. I want to be like Jesus,
Who sweetly said to all,
"Let little children come to Me;"
I would obey the call.

6. But oh I'm not like Jesus,
As any one may see;
O gentle Saviour, send Thy grace,
And make me like to Thee.

Former President, Olusegun Obasanjo, has said that medical personnel, including doctors and nurses trained in Nigeria, must be motivated with the right work conditions to remain in the country and not migrate overseas.
https://guardian.ng/news/japa-doctors-must-be-incentivised-to-stay-in-nigeria-says-obasanjo/

I am motivated

A manhunt is under way for suspect Vance Luther Boelter after a "politically motivated assassination" attempt that has left two people dead and two seriously injured
 
Here's what we know so far: https://bbc.in/3HXhgED

US State Lawmaker, Husband Killed In "Politically Motivated" Attack In Minnesota | Sahara Reporters bit.ly/4l1tQ3X

Hey friends, just a little reminder...

No matter how tough things get, don’t give up. Every step you take—no matter how small—is progress. You’ve made it through hard days before, and you’ll do it again. Keep your head up, your heart strong, and your faith alive.

You’re not behind.
You’re not failing.
You’re growing.
You’re learning.
You’re becoming.

Let’s keep pushing, supporting each other, and shining bright. Better days are ahead!

#KeepGoing #StayMotivated #WeGotThis